Friendly, professional, caring service by everyone.
May 22, 2017
“6 month check up”
I had my six month appt on 4/28/17 and needed xrays. In the past I have had a very difficult time getting my teeth xrayed but each technician at Crosspoint Dentistry is patient and have “tricks” to help the patient relax and get those xrays done!
Apr 29, 2017
“Everything You Want, Nothing You Don’t!”
Everyone at Crosspointe Dentistry is extremely professional, friendly and knowledgeable. They have the cleanest office and most up to date equipment. Best of all, they are extremely reliable! I can make an appointment months in advance and know that they won’t be canceling on me for whatever reason. My fiancé has had some major work done there, and just routine cleanings for myself and we will not be going anywhere else!
Mar 29, 2017
Fast and friendly as always. I actually love going to Crosspoint because they make me feel comfortable and are knowledgeable on what they do and treat me professionally yet like a friend!
Jan 5, 2017
“Going to the dentist has never been such a plea…”
Going to the dentist has never been such a pleasant experience. The staff and service are both amazing!!! I would highly recommend!!
Jan 2, 2017
“It’s always a pleasant experience with Dr.Truon…“
It’s always a pleasant experience with Dr.Truong and her colleagues. They are a professionally skilled group and very congenial!
Dec 22, 2016
“Another painless cleaning of my mouth 🙂 “
Another painless cleaning of my mouth 🙂
Nov 7, 2016
“Great First Visit!“
The entire team was very professional and explained even the smallest details of their work to me. I was a new patient only in for a routine cleaning but they were very thorough and genuinely happy to have my business. The most impressive is how well they worked as a team.
Aug 12, 2016
Excellent service! All procedures are explained thoroughly. Would highly recommend. 🙂
Apr 28, 2016
“High Comfort Level at the Dentist Office“
My review title says it all.
Mar 3, 2016
“(Excellent) professional Dentist and employees where also great to deal with. No complaint @ all“
(Excellent) professional Dentist and employees where also great to deal with. No complaint @ all.
Feb 28, 2016
“I think my crowns finally feel better Dr“
I think my crowns finally feel better Dr. Truong 🙂 Thank you so much for taking the time to help me! Joyce Krieger
Feb 11, 2016
“Everyone there is extremely nice. I always feel comfortable when I come for my appointments“
Everyone there is extremely nice. I always feel comfortable when I come for my appointments. Keep doing what you are doing. I am so very glad I found CrossPoint Denistry.
Jan 24, 2016
“always friendly and efficient!“
always friendly and efficient!
Jan 6, 2016
“This is the best dentistry in all of NY“
This is the best dentistry in all of NY
Dec 9, 2015
“Outstanding treatment all around.“
Outstanding treatment all around.
Dec 5, 2015
“Christy was wonderful. She explained everything she was a doing and was very gentle“
Christy was wonderful. She explained everything she was a doing and was very gentle. The staff is friendly and helpful.
Oct 31, 2015
“Tremendous practice filled with skilled professionals who care about their patients“
Tremendous practice filled with skilled professionals who care about their patients. Everyone is extremely congenial!
Oct 22, 2015
“Annette always greets with a SMILE!!!! Crystal was awesome“
Annette always greets with a SMILE!!!! Crystal was awesome. Always shows concern to make sure you are doing ok during the visit. Dr. Truong is exceptional.
Oct 15, 2015
“Everyone was cordial, competent and clear.“
Everyone was cordial, competent and clear.
Oct 3, 2015
“My only issue is that anyone could walk by and see your photo on the screen“
My only issue is that anyone could walk by and see your photo on the screen. I personally would prefer if it was more closed off.
Sep 21, 2015
“Everything was great!! Everyone is very polite and friendly and I never have to wait to be seen!! “
Everything was great!! Everyone is very polite and friendly and I never have to wait to be seen!!
Sep 5, 2015
“Outstanding service from everyone I encountered“
Outstanding service from everyone I encountered. I didn’t mind the 15 minute wait time as I understand the care everyone puts forth for all patients and I receive the same care. Never rushed and everyone is so personable it’s like seeing friends Thank you and all the staff for being one of a kind practice. I highly recommend you!
Aug 27, 2015
“Thank you for the excellent care you provided to me.“
Thank you for the wonderful service you provided.
Jul 9, 2015
“I was surprised that the broken chip about which you had been notified in advance could not be…“
I was surprised that the broken chip about which you had been notified in advance could not be repaired during the visit. I had expected that there would be no need to wait another week. Also I had to explain my dental insurance coverage for the cleaning?
Jun 17, 2015
“Thank you for seeing on short notice and taking care of my chipped tooth“
Thank you for seeing on short notice and taking care of my chipped tooth. I felt much better after you took care of. You and your staff are very very professional and provide excellent service. Sarina
May 1, 2015
“Dr. Truong and Christy were amazing! Annette and Krystal are warm, friendly and very knowledgeable“
Dr. Truong and Christy were amazing! Annette and Krystal are warm, friendly and very knowledgeable. I truly enjoy going to the dentist now. Thank you!
Apr 28, 2015
“Name tags to remind me who is who. Pictures in the waiting area with people’s name“
Name tags to remind me who is who. Pictures in the waiting area with people’s name. Though that might not be good because strangers wandering around outside could see who is who and that might not be good. When the appointment card for the next visit is filled have the hygienist write her name on the card. She may not be the person I see next time, but I would no who she was and say bye using her name.
Apr 22, 2015
“Always Excellent Care“
I have always been pleased with the dental care and information I get at CrossPoint.
Apr 20, 2015
Everyone at Dr. Truong’s office is wonderful. They make you feel at ease. Will definitely refer to family and friends. 🙂
Apr 16, 2015
“Wonderful experience; Dr. Truong, Annette, Crystal and Company are terrific! “
Wonderful experience; Dr. Truong, Annette, Crystal and Company are terrific!
Apr 13, 2015
“The visit was an amazingly pleasant one”
The visit was an amazingly pleasant one. The extraction caused little pain at the time of the procedure or in the day following it. There was some bleeding for which I had been prepared but there was no need for pain medication of any type. The telephone message the following day was reassuring, had I needed any post-op care or information.
Apr 1, 2015
The only thing I don’t like was that you can hear everything in the “rooms” next to you. Not very private. LOVED the entire staff.
Mar 13, 2015
“My experience could not have been any better“
My experience could not have been any better
Mar 4, 2015
Frank Jr. B.
“Dr. Truong and her staff are so kind that my granddaughter can’t wait to go back!!“
Dr. Truong and her staff are so kind that my granddaughter can’t wait to go back!!
Feb 12, 2015
“ had a new hygienist this visit and she was excellent. “
I had a new hygienist this visit and she was excellent.
Feb 10, 2015
Lee Ann O.
I love my dentist! Lovely office full of friendly people!
Jan 29, 2015
“Excellent service. Thank you.“
Excellent service. Thank you.
Jan 22, 2015
“this is the best dentist office I have ever been too.the change in higeneist “
this is the best dentist office I have ever been to. who would guess that going to the dentist could feel this good. keep the great work
Jan 17, 2015
I’m so pleased with all my experiences here. I love walking into the office and being greeted by name. It truly makes me feel valued, and it’s not just me, the front office ladies seem to know every patients name. I never wait to get seated. Also treatment and financials are explained with so much care, I never feel pressured or uncomfortable.
Jan 17, 2015
“I love everyone at this office. They are the nicest people and they do an amazing job.“
I love everyone at this office. They are the nicest people and they do an amazing job.
Jan 1, 2015
“The best dental practice in Western New York“
The staff always provide such a warm yet professional atmosphere to make the visit so comfortable.
Dec 24, 2014
“Suggest you offer sunglasses ( inexpensive) to client while in the chair to decrease light …“
Suggest you offer sunglasses ( inexpensive) to client while in the chair to decrease light directly into their eyes. I used my own and was much more comfortable and allowed me to keep my eyes open during the cleaning.
Dec 3, 2014
Dr.Truong, Annette, Crystal and the other employees are tremendous! wonderful practice which is very customer service oriented!
Nov 10, 2014
“your team is very good“
your team is very good.i did refer a co worker to you and he,fred baldwin,has an appointment with you tomorrow.keep up the great work.
Oct 29, 2014
“My visit was excellent . Thank you for making going to the dentist a pleasurable experience“
My visit was excellent . Thank you for making going to the dentist a pleasurable experience. The staff and Dr.Truong are wonderful!
Oct 16, 2014
As someone who had a fight fear of going to the dentist, this team made me feel 100% at ease. I was fully explained what was going to happen every step of the way and I was never made to feel uncomfortable for the bad condition with my teeth. I have recommended to co workers!
Oct 2, 2014
“The best possible dental experience“
As always, the best possible dental experience. No one wants to get work done on their teeth but when you need to Crosspoint Dentistry always provides a fast, pain free experience. Thank you!
Sep 24, 2014
“Ashley and her trainee were excellent at making sure I was very comfortable seeing how I don’t…“
Ashley and her trainee were excellent at making sure I was very comfortable seeing how I don’t like being at the dentist. Dr. Truong was also very nice and great at explaining things. Can’t wait to bring my family to her office!!!